Question 1

What do I get in the free workflow audit?

Accepted Answer

The free audit is a 30-minute screen-share with a named operator. You leave with a two-page memo that maps workflow gaps and what an agent or automation could own, plus a tier-sized fixed-scope quote on the same call. The memo is yours whether or not you hire TouchFlow. Start with the five-question audit-readiness check to see your next step.

Question 2

What is included in a scoped workflow build?

Accepted Answer

After the audit, TouchFlow sizes the work to the memo and agrees the scope and price in writing before work starts. The published tiers cover one workflow, two to three connected workflows, or a four-to-six-workflow portfolio. Builds include the workflow-specific integrations, appropriate error handling and retry planning, and a Loom handover with a written runbook; exact inclusions and post-launch cover vary by tier.

Question 3

What does n8n-first mean?

Accepted Answer

n8n is TouchFlow’s first-choice runtime for workflow automation. A build maps the process from intake through action and handoff, with the integrations, error handling, and retry approach included in its scope. The free audit helps confirm whether the workflow and its connected tools fit the proposed build.

Question 4

Is ongoing maintenance required after launch?

Accepted Answer

No. Care & Iteration is an optional monthly retainer. Its published inclusions are monthly capacity for workflow tweaks and new automations, n8n runtime and credential management, a weekly async Loom debrief, and a monthly review of metrics against the audit memo KPIs.

Question 5

What are the published prices?

Accepted Answer

The workflow audit is free. Build and monthly retainer prices depend on the selected tier; the Pricing page lists the current starting prices. TouchFlow confirms your scope and fixed quote on the audit call, then records the agreed scope before work starts.

Question 6

Which service businesses can request an audit?

Accepted Answer

TouchFlow’s published examples include dental practices, HVAC and other home-service businesses, and real-estate agents and brokers. These examples do not limit who can ask for an audit; fit depends on the workflow and the tools it needs to connect.

Clear answers before you
scope a workflow.

From first audit to ongoing care.

Have a workflow in mind?

From first audit to ongoing care.

1What do I get in the free workflow audit?

2What is included in a scoped workflow build?

3What does n8n-first mean?

4Is ongoing maintenance required after launch?

5What are the published prices?

6Which service businesses can request an audit?

Have a workflow in mind?